Effective Date: 01-01-2023
Organization Name: AmBloodArmy

At AmBloodArmy, we are committed to serving communities through blood donation drives and food donation campaigns. We rely on the generosity and goodwill of our donors and supporters to carry out our mission. This Refund Policy outlines the circumstances under which we may issue a refund for donations made through our platforms.

1. General Policy on Donations

All donations made to AmBloodArmy are used to support our charitable programs and initiatives. As a registered nonprofit organization, donations are generally considered final and non-refundable. However, we understand that errors can happen and are willing to consider refund requests under specific conditions.

2. Eligible Refund Scenarios

We will review and may approve a refund request under the following situations:

• Duplicate donations made in error

• Incorrect donation amount entered unintentionally

• Unauthorized transaction (e.g., fraud or payment made without the donor’s consent)

To be eligible for a refund, you must submit your request within 7 days of the original donation date.

3. How to Request a Refund

To request a refund, please contact us by email at [support@ambloodarmy.org] with the following details:

• Full Name

• Email Address or Phone Number used during donation

• Date of Donation

• Amount Donated

• Transaction ID or Receipt Number

• Reason for the Refund Request

We aim to respond to all refund inquiries within 5 business days.

4. Refund Processing

If your request is approved:

• The refund will be issued to the original payment method used.

• It may take 7–10 business days for the funds to reflect, depending on your bank or payment provider.

5. Event or Campaign-Specific Contributions

If your donation was tied to a specific fundraising event, campaign, or product (e.g., merchandise or registration), refund eligibility may vary depending on the event’s terms and any expenses already incurred. Please refer to the event’s page or contact us for more information.

6. Contact Us

If you have any questions about our refund policy or would like to speak to someone from our team, feel free to reach out:

AmBloodArmy
📧 Email: info@ambloodarmy.org
🌐 Website: www.ambloodarmy.org

Thank you for supporting AmBloodArmy. Your contributions help us save lives and serve those in need.